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Terms of Service

Terms of service

EDEM ONLINE PURCHASES

Our company EDEM has a goal of providing the best quality service for your online deliveries. We also guarantee that any product ordered from our online catalogue will be the in perfect condition just like you would expect when purchasing it in the store. There is however a small chance that the exact flower that you have ordered will run out of stock or we will not have the exact same flower in stock. In this situation a member of our staff will contact you in order to arrange a change of product of your choice of course with no change in cost.

 

METHODS OF PAYMENT
· Card charges (VISA, MasterCard or American Express)

 

TERMS OF USE

To be able to provide you with our online shop service you must first accept the following terms of use. After making orders via our online shop you automatically accept these terms.

Please pay attention to below.

When you visit our online store you will be communicating with us electronically. As a result you accept the right of electronic communication with us.

You also agree beforehand that these electronic communications and the information passed through them are in accordance with the current legal demands and rules concerning the exchange of these communications in written form.

 

COPYRIGHT
All content on our online store such as text, graphics, trademarks, images (regardless of features), digital files and software, is the exclusive property of our e-shop, and is protected by Cypriot and international copyright protection laws.
It is forbidden for any other company than our own to use any photographs and prices of our products.

It is forbidden to use any photographs and prices of our products to use another company other than our own.

 

LIMITATION OF LIABILITY OF THE USE OF ELECTRONIC SHOP

Our online store is not guaranteed, the servers or emails sent from the EDEN do not contain viruses or other harmful elements. The electronic EDEM store is not liable for damage of any kind that can be caused by the use of e-shop including, but not limited to, direct, indirect, incidental, incidental and consequential damages.

 

RIGHT TO CHANGE

Our e EDEM store has the right to make any change to the general terms of use at any time as it deems necessary without notice. The company has the right not to accept any order within 24 hours of its submission, even if payment has been made and a confirmation email has been sent. However EDEM company has the right to reject any order that is not within the Cyprus Republic. In case of rejection, the company must within 72 hours repay any amount received. A refund will still be made if a request cannot be handled, although this is very rare.

 

ORDER CANCELLATION POLICY

If we for any reason you would like to cancel your order, we will do our best to help you with the cancelation process, however a few points must be taken into consideration:

  • For all orders, which will be paid by credit card, a small charge of 10% will be made.
  • If you want to cancel your order must be made at least 24 hours before the delivery date. If any cancellation is made with less than 24 hours, 50% of the value will be kept.
  • Orders that have already been dispatched cannot be cancelled.
  • To cancel any orders, please email us with your order number. All applications will be answered by e-mail if your cancellation request has been accepted, although the notification may not be immediate.

 

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